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What is a CIO/CTO?

Both the CIO and CTO are business leaders whose primary obective is to provide technology leadership for an organization in concert with other C-level executives. They are responsible for evaluating the current infrastructure and processes and improving those solutions whenever necessary. They must always be on the lookout for new, innovative technologies that can help accomplish the organization’s primary objectives, meet its goals, and reach the desired endpoint.

Many small organizations might only have one executive performing both roles. In this case, they are more likely to have the CTO title than CIO.

CIO vs CTO – What’s the difference?

Need an expert? Meet ours.


President and CEO

Joe Eldridge is a 19-year Microsoft veteran and has a 30-year wealth of technology experience. He formerly directed numerous organizations at Microsoft, is a certified Scrum master, and has led numerous large projects to success, including the 6-month BizTalk implementation for Ford Motor Co. His technical acumen, abounding charisma, and masterful leadership propel our organization, and yours, to success.

When To Seek Advice from a Technology Officer.

+ Lack of Efficiency
If the current solutions are not meeting the needs of the organization. If they are not assisting, or especially when they are prohibiting, the organization from reaching its goals.

+ Solution Architecture
Organizations need a technology officer who can design a long-term, future-ready solution, as well as the tools and processes that will be used before, during, and after the solution is implemented.

+ It’s Not Getting Done
Ideas have been thrown around. Strategies have been implemented… and subsequently abandoned. Many times. The fact of the matter is that it’s just not getting done.

+ Change Management
During times of change, a technology officer can prepare, equip, and support individuals, teams, and organizations and help guide them through a period of change.

+ When you don’t have the answer
No one has an answer to every problem. It’s OK to admit that– really! The sooner one can accept that they need some help, the sooner their business can start on a path towards success.

Engagements aren’t one-size-fits-all. We offer four unique engagement models to ensure that you receive the type of attention your organization needs.

What our clients have to say . . .

  • Kenneth Omoruyi, CPA
    “It's been a great blessing to have UniverseIT handle all our IT needs. Their technical know-how coupled with their excellent customer service is unparalleled.”
    Kenneth Omoruyi, CPA
  • Bob, The Opened Bible Academy
    “UniverseIT has consistently worked toward excellence in customer service. And they are succeeding as far as I am concerned. The team have provided the excellence. They are competent, responsive, and a joy to work with.”
    Bob, The Opened Bible Academy
  • S. Sullivan

    We subscribed to Classe365 before we had heard of UniverseIT. We had a difficult time reaching support and getting our questions answered in a timely fashion due to timezone differences. Since we've been with UniverseIT that has all changed. The team is super friendly and quick to answer all our questions. If they didn't have the answer or if there was a glitch in the system, they found the answer and responded within hours, if not minutes. If you use Classe365 for your organization, having UniverseIT on your side is a must!
    S. Sullivan
    Bethany Christian Academy

Want to know more?

Give us a call today at : 1-833-447-3848 or click here to schedule your free consultation.
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