To handle 600 million technical support contacts with an agile business process, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. This video explains what they did and how they are providing a satisfying experience for their customers.

Interested in understanding the importance of security for nonprofit organizations? @Microsoft developed #Azure Sentinel, a fully-cloud native SIEM designed to meet the major aspects of security operations. Access this quick start guide and contact UniverseIT to learn more!

Learn how you can maximize productivity when you set up Windows Virtual Desktop. Connect from any device of your choice and experience extensive support. Be a part of the best conference and media experience here.

Did you know @Microsoft Teams has more than 500+ apps you can integrate? Streamline your work experience for more efficiency when you add the apps and services you love into Teams. Contact UniverseIT to get started!

Still creating, maintaining and distributing reports the old-fashioned way? By hand? Chained to Excel? Then watch the video to see how Solver CPM suite works with Excel to automate reporting - and free you from manual labor. Contact UniverseIT for details.

Searching for a Security Information and Event Management (SIEM) system to enhance resilience against cyberattacks? RapidDeploy was inquiring, too, and they found their answer with @Microsoft Azure Sentinel, one of the world's first cloud-native SIEM systems. Play this video! For more information, contact UniverseIT.

As we look forward to the New Year, we express our gratitude for the incredible work you're doing to drive your mission forward. The team at UniverseIT thanks you for your support and wishes you and yours a happy holiday!

As we look forward to the New Year, we express our gratitude for the incredible work you're doing to drive your mission forward. The team at UniverseIT thanks you for your support and wishes you and yours a happy holiday!

Happy Holidays from everyone at UniverseIT. We hope your holidays will be filled with peace and joy.